Only under discretion of the owner will a refund be provided. Exchanges are ONLY allowed for hair extensions and wigs that have NOT been worn, washed, or manipulated in any way. In the event, of an exchange the customer is responsible for shipping fees if they are not local (within a 30 mile radius). All hair care, beauty, skin and accessory sales or final.
In the event, a refund is provided, please allow 3 to 5 business days for your funds to be reimbursed. After 5 business days, please contact your financial institution, as we are no longer liable for your funds.