ATTENTION: Due to USPS ceasing international shipments, we may ship international orders via UPS, FedEx, or DHL, temporarily or permanently.
We ship domestically via USPS only. Processing for orders is typically 1 to 5 business days. Shipping can range from 3 to 21 business days for U.S. customers and 10 to 32 business days for international customers due to COVID-19!!! Wholesale orders processing and shipping can range between 1 to 10 business weeks.
Local delivery is available for all customers as described below:
All custom services including wig making and hair coloring have a processing time of 3 to 5 business days PLUS service and shipping of 5 to 14 business days. After 14 business days, if you have not received your order AND have not been given any notice of delayed turnaround, you will be given a free gift, a store credit, OR refunded a portion of your order under the discretion of the owner. Please contact the courier service for information and assistance with all purchases after the allotted shipping time has ended.
If shipping is delayed past 21 business days please contact us and/or contact the postal service if you do have a tracking number.