All orders have a processing time of 3 to 7 business days (this does not include shipping). Due to Covid-19 shipping may take 5 to 21 business days for U.S. customers and 10 to 28 business days for international!!!
Shipping for most items at Straight Slayage Hair Co. normally is 4 to 10 business days for U.S. customers. International customers please allow 7 to 14 business days for shipping. Business days does NOT include weekends and some holidays. We are not responsible for delayed shipping due to weather and holidays.
All custom services including wig making and hair coloring have a processing time of 3 to 5 business days PLUS service and shipping. Please allow 7 to 14 business days shipping for these purchases. After 14 business days, if you have not received your items AND have not been given any notice of delayed turnaround, you will be given a free gift, a store credit, OR refunded a portion of your order under the discretion of the owner.
Please contact the courier service for information and assistance with all purchases after the allotted shipping time has ended.